General Privacy Policy, Cookie Policy & Wedding & Events

Policy Information

Privacy Policy

Kilmany Park Estate respects your right to privacy and comply with all obligations under the Data Protection Act. The purpose of this Privacy Policy is to outline how we deal with any personal data you provide to us.

Our privacy policy is detailed below:

  • We are committed to protecting the personal information you give us and telling you how we use the information we gather about you.

  • Any changes to this policy will be posted here.

  • By visiting this website, you are accepting the terms of this Website Privacy Policy.

  • Any external links to other websites are clearly identifiable and as such we are not responsible for the content or the privacy policies of these other websites.

This Privacy Notice explains how Kilmany Park Estate uses any personal information we collect about you only.

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What information we collect about you

When you make a booking with us we collect:

  • the names of all the guests who will be staying;

  • the Home address, email address and telephone number of the person making the booking; and

  • Our reputable baking and e-commerce partners also collect and securely store debit or credit card numbers on our behalf at the time of payment for Online B&B Accommodation bookings with Kilmany Park Estate, as well as for final invoice payments (and deposit payments) for all Weddings or Events held at Kilmany Park Estate.. 

    • Note: Kilmany Park Estate do not have the ability to either use/re-use your encrypted and securely stored payment details, for any other purposes or payments to a third party.

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How we use the information we hold on you

  • We use your home address as part of the card payment processing to validate the card.

  • We will use your email address to send you confirmation of a booking/invoice payment and an email with more details on how to find us and other information you may find useful for your stay.

  • After your stay, you may receive an automatic email from our booking system asking you to fill in a feedback form.

  • At times, we may also send you an additional email checking everything was ok with your stay/event at Kilmany Park Estate, including but not limited to offering you ways to stay in contact with us by social media or email if you choose to do so.

  • We may use your telephone number to contact you if there is an emergency and/or we have been unable to contact you by email.

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How is your data stored?

  • All of the personal and debit/credit card data you supply us, as part of the booking process, is stored securely on a third party accounting system: STRIPE & QuickBooks.

  • Neither we or STRIPE will share your information with any third party unless there is a legal reason for doing so.

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Marketing

  • We would like to stay in touch with you and send information about Kilmany Park Estate and any special offers we may have.

  • We send occasional emails to people on our distribution list. 

    • The distribution list is managed both internally as well as between some of our preferred and reputable partners. These may include (but are not limited to): Wix, Stripe, Google, Facebook, Instagram and Microsoft and Quickbooks.

  • Neither we or our preferred and responsible partners will pass your details onto any other third parties without your express permission.

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Guest Registration

We are required by law to collect the following information on all our guests. We do this by either collecting your information before your stay via our: online forms; booking and payment systems; or by asking you to complete a registration form upon arrival.

  • The information you provide to us on any forms or via electronic means are safely and securely stored on our servers, and on our preferred partners servers mentioned previously.

  • We are required to keep any registration forms for a year and show them to law enforcement officers upon their request.

  • Your information will be removed from our databases immediately upon your request once our legal obligations statutes have been fulfilled.

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Access to your information

You have the right to request a copy of the information we hold about you.

  • If you would like a copy of this information please digitally sign/verify and email your documented request to us at kpe@kilmanypark.com.au

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Cookies

  • Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.

    • This information is used to track visitor use of the website and to compile statistical reports on website activity.

  • You can set your browser not to accept cookies if you prefer.

 

Detailed Cookie Policy Information

 

 

KPE Cookie Privacy Policy (2).png
KPE Cookie Privacy Policy (1).png

Weddings & Events General Policy Information

 

Accommodation:

  • All our accommodation is available to you for the day of your Wedding or Event.

  • If you choose not to book all rooms in The Mansion for you &/or your guests, the rooms not booked will remain available to guests not involved with your Wedding or Event.

    • If you prefer 3 or more rooms to be left vacant to ensure exclusive use of The Mansion for the duration of your function, this will incur a non-negotiable additional fee of $540 which is payable as part of the final balance.

  • Please feel free to contact us directly should you have any further enquiries about your upcoming event, or if you need to make any significant changes to the originally agreed Event Format/quote/price etc, Kilmany Park Estate will strive to meet your additional requirements where possible and reserve the right to adjust the Event’s pricing accordingly to accommodate any subsequent alterations to the original mutually agreed Event Quote.

  • THE MANAGEMENT OF KILMANY PARK ESTATE RESERVES THE RIGHT TO ALTER ANY PRIOR LONG-TERM QUOTES DUE TO RISES IN CPI, WAGE INCREASES, ETC.

  • WEDDING & EVENT DEPOSITS OF $500.00 ARE REQUIRED FOR ALL EVENTS THAT KILMANY PARK ESTATE PROVIDES AN OFFICIAL CLIENT QUOTE .

    • DEPOSITS ARE STRICTLY NON-REFUNDABLE

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Other Important Notes:

  • If substantial additional cleaning is required after a Wedding, Function, Event or even a large B&B Group Stay in the Mansion, the cost will be forwarded on to the Customer/Event  Organiser for prompt payment. 

  • The billiard table is unavailable for use throughout the duration of an Wedding or Event and THE BILLIARD TABLE COVERS MUST NOT BE REMOVED for the duration of the Wedding or Event. 

  • Furniture in the Mansion is NOT to be moved under any circumstances for any purpose. 

  • Garden Weddings or Events will still be charged the full Mansion hire price of $2950.00. 

    • This Price is non-negotiable and provides you with an alternative in the case of inclement weather (eg. use of the Drawing Room or Mansion Entrance). 

  • All music for functions held in the Pavillion is to finish by 12am at the latest.

    • Function guests not staying at Kilmany Park Estate are asked to be off the premises by 1am. 

  • Weddings and Events held in the Mansion are to finish no later than 12 am. 

    • Function guests not staying at Kilmany Park Estate are asked to be off the premises by 1am. 

  • We, the staff of Kilmany Park Estate always endeavour to make every Client's occasion with us as enjoyable as possible and If there is anything we can do to further assist you in successfully delivering your Event, we ask you to please  clearly communicate any reasonable requests to us as soon as possible. 

  • Finally, The Owners and Management insist that you and your guests respect the beautiful Kilmany Park Estate including all of the surrounding Grounds and Facilities that you have hired and use for your special Event and/or Accommodation Stay.

    • If for any reason this is not adhered to, and if as a result any unreasonable damage occurs to any part of the Estate, Kilmany Park Estate, The Owners, Management, Employees, Caterers and/or any other Event Suppliers all reserve the right to take appropriate action and charge you accordingly for such damages. 

 

KILMANY PARK ESTATE IS A PRIVATE PROPERTY. IT IS REQUESTED THAT THE CLIENT AND THEIR GUESTS RESPECT THE PRIVACY OF THE OWNER. 

 

THERE IS STRICTLY NO ACCESS TO THE PRIVATE QUARTERS AT ANY TIME. 

 

SMOKING IS STRICTLY ONLY PERMITTED OUTSIDE ALL KILMANY PARK ESTATE BUILDINGS/VENUES/ROOMS.